Shipping & Returns

Shipping Info

1. Shiping Methods
You can choose the shipping method you want during the Checkout process. There are three main shipping methods to choose from:
Expedited Shipping
This shipping method is the fastest available. Delivery times are between 4-7 days to all major destinations. Shipping costs vary with item, but all orders that use expedited shipping will receive a 45-55% discount on shipping costs.
Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are between 7-10 days to all major destinations. Shipping costs vary with item, but all orders that use standard shipping will receive a 30-45% discount on shipping costs.
Super Saver Shipping
Delivery times are between 7-20 days for all major destinations. Although the delivery time is much longer, shipping costs are much lower when this option is chosen. Order tracking may not always be available with Super Saver Shipping. Please take this into consideration when choosing this option.

The above delivery estimates do not include order processing time.
Some of our items also have extra savings on shipping. Look out for following stickers on our products:
Products with the Free Shipping sticker enjoy zero shipping costs regardless of your location or item quantity.  We choose the shipping method most appropriate for your package size and destination.  Please note that if can ship via Super Saver Shipping, we will ship via Super Saver Shipping, and your package will arrive within 15-30 days of being shipped.
Estimate Total Delivery Time
Before your order is shipped, LightInTheBox has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different to shipping time alone.
Total Delivery Time = Processing Time  +   Shipping Time

2. Duty & VAT
We don't add taxes, VAT, or other hidden charges. You pay what you see on the checkout page, i.e. goods subtotal + shipping cost.

However - In most countries in the world you have to pay taxes on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
The rules are different in every country.

In any one country the rules are often applied differently in different places, and sometimes rather randomly.

Sooccerjerseys1store.com is based in China. We are a Chinese company. Therefore anything you buy from us is going to be imported as far as your country's customs are concerned.

Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of any country.

As such we cannot, and will not, offer advice about taxes in your country.

As the buyer, it is your responsibility to find out that information before you order.

If you have to pay import taxes and/or additional duties and sales taxes (e.g. VAT in the UK) then you would have to pay that to the courier upon receipt of the package(s) from China. Unfortunately we can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone else please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

If you order goods from us and feel that you've been unexpectedly 'stung' with taxes at your end, please don't blame us.

Please find out as much as you can about your import taxes in your own country before completing your order.

If you find out information about the import tax situation in your country, and you believe there are ways for you to minimize the taxes you have to pay (or eliminate the taxes altogether), we are more than happy to follow your instructions regarding labeling, packing, declarations, invoices, etc. Just tell us what you need and we will let you know what we can do to help.

Return Policy

1.  According to the policy, the jerseys are non-refundable products. However, we can accept some returns after we confirm with the customers. All returns must be sent back within 7 days of receipt of the item. We only accept products in their original condition.
Please note that we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service via the Help Center and obtain a "Product Return" form that must be included with your package.
2.  Quality Issues:
Full refunds are issued for quality issues. (Quality issues include: obvious stains, tear damage, and defective products.)
3.  Size Errors:
Customers who receive products with errors of 2cm (or greater) between the actual measured size and the size chart on the website, that we consider will affect the wearing of the product, are eligible for a full refund. Products with errors less than 2cm will not be accepted.